FAQs
Important details for Hearts in SF and Hearts After Dark
Directions and Parking
The main entrance to The Conservatory at One Sansome is on Sutter Street between Montgomery and Sansome.
Complimentary valet parking for Hearts in SF will be provided at this entrance. The Conservatory has compiled a comprehensive map of parking structures in the vicinity.
Accessibility/Dietary Requirements
The Conservatory at One Sansome is made fully accessible by ADA-compliant entrances. Accessible restrooms are located throughout the building.
If you have dietary requirements, please email Associate Director of Events, Elaine Robertson at erobertson@sfghf.org.
COVID-19 Protocols
Thank you for helping us create a safe event for all at Hearts in SF.
To ensure the health and safety of all of our guests and staff, we will follow the most recent protocol for preventing the spread of COVID-19 in accordance with SF Department of Health and consultation with hospital leadership.
Currently, this includes:
- Individuals are strongly recommended, but not required, to wear masks in The Conservatory at One Sansome regardless of vaccination status.
- We ask that you stay home if you are feeling ill or experiencing any COVID-19 or flu-like symptoms. Additionally, since many individuals with COVID-19 have no symptoms, we encourage you to self-test 48 hours or less prior to attending the event.
Thank you for your cooperation and consideration of others.
Cancellation and Refund Policy
San Francisco General Hospital Foundation is a nonprofit organization. SFGHF works quickly to put donations received to immediate use, therefore we do not offer refunds on any tickets purchased for Hearts in SF and/or Hearts After Dark. However, tickets may be transferred to another attendee. Please notify Associate Director of Events Elaine Robertson at erobertson@sfghf.org if you will not be able to use your tickets.
In the unlikely event that the event does not occur, your generous support will be considered an unrestricted contribution to the San Francisco General Hospital Foundation.
Is there a dress code for the event?
The attire for this event is cocktail attire.
Can I register and buy a ticket at the event?
No. All tickets must be purchased in advance here.
If I have additional questions, who can I contact?
If you have questions, or if your plans change unexpectedly, please email Associate Director of Events, Elaine Robertson at erobertson@sfghf.org.