The teams at ZSFG saw that many of the patients admitted to COVID-19 units were hospitalized for weeks on end. During that time, our staff built deep relationships with these patients and their families and better understood the inequities they would face on the other side of discharge—a long road to recovery paired with a need to get back to work to support their families, little room to isolate, and often an inability to afford medications and supplies.
Listening to these worries, the nursing staff designed a way to get their patients home with an extra helping hand in the form of Recovery Kits. At discharge, every patient admitted with COVID-19 received a care package with hand sanitizer, disinfectant wipes, thermometers, face masks, and gift cards to get them back on their feet.