San Francisco General Hospital Foundation (SFGHF) is a dynamic and growing nonprofit fundraising organization dedicated to promoting equity in healthcare for all at the Priscilla Chan and Mark Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG). Zuckerberg San Francisco General is the only provider of trauma (Level 1) and 24‐hour psychiatric emergency services for 1.5 million people in San Francisco and northern San Mateo counties.

A comprehensive medical center, Zuckerberg San Francisco General provides quality health care with compassion and respect to 100,000 inpatient visits and 500,000 outpatient visits per year, including some of San Francisco’s most vulnerable. In addition, Zuckerberg San Francisco General is one of the nation’s top tertiary academic medical centers conducting clinical training and research. In 2016, Zuckerberg San Francisco General opened a new acute care hospital, and the Foundation concluded a successful multi‐million‐dollar capital campaign.

This candidate will join a diverse and inclusive Foundation staff at an exciting time as it continues to grow and advance public health in San Francisco. The Foundation and the Hospital are proud to have diverse staffs, and the Hospital serves a diverse population. At both SFGHF and ZSFG, Equity, Diversity, and Inclusion principles inform and guide our work and are built into our strategic plans. Candidates should be committed to equity and inclusion on multiple fronts.

The person in the Office Coordinator role must have exceptional customer service skills, enjoy greeting visitors and have a pleasant phone manner. They must have excellent oral and written communication skills, be highly organized, detail-oriented and accurate, and be able to multi-task and prioritize to meet deadlines and work in a fast-paced office environment.  This position also requires some tasks associated with accounts payable and receivable accounting transactions. It is essential that the Office Manager has the ability to effectively assist and interact with the staff, Board of Directors, Zuckerberg San Francisco General Hospital staff, other organizations and a diverse spectrum of groups and individuals. This person will report to the Assistant Controller.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as the receptionist for the Foundation office, welcoming all visitors and being the first point of contact for guests and vendors. These duties also include answering the main phone line and ensuring the upkeep of common areas for appearance and functionality;
• Accounting support, including accounts payable and receivable entries;
• Serve as the primary point person for collecting and initiating the processing of incoming donations. Duties include creating the daily mail log and scanning donations and backup documentation;
• Manage the State Charity Registration;
• Provide HR administrative support, including new hire office overviews, manage Workplace Violence and Sexual Harassment training requirement, and manage gift cards purchases and distribution;
• Retrieve daily mail from multiple locations and distribute mail to appropriate staff;
• Regularly monitor the Foundation’s info@ email inbox and promptly forward messages to the appropriate staff members.
• General meeting and events support, including arranging meetings upon request, maintaining meeting room schedules, and coordinating catering services and supplies;
• Serve as the primary backup staff member for gift entry processing;
• Maintain office material inventory, ordering of supplies and organization of staff breakroom;
• Manage the IT log and assist staff to coordinate IT support requests as needed;
• Maintain the office copier, postage machine, phone systems and other facilities-related tasks;
• Assist with Board documents and meetings; provide logistical support for meetings including gathering Board book materials, arranging meeting spaces and other meeting tasks as necessary;
• Manage Employee Assistance Program by promoting its use and conducting quarterly meetings with the vendor on utilization;
• Perform general administrative support and other tasks as assigned.

• Associate or bachelor’s degree preferred.
• Highly proficient in Microsoft Word, Excel, and Outlook, SharePoint
• Strong organizational skills with ability to prioritize and manage multiple tasks and responsibilities.
• Commitment to quality work, accuracy, high productivity, and attention to detail.
• Possess a sense of humor and ability to adapt within a small but highly productive, fast-moving open office environment.
• Strong commitment to customer service excellence.
• Demonstrated database experience is a plus.
• Valid California driver’s license (required).

The annual salary range for this position is $65,000 — $75,000. We offer a competitive compensation package with a standard 35-hour work week.  We provide comprehensive medical, dental and vision benefits with 100% of employee only premiums paid for by the Foundation. Staff are provided with an option to participate in our 403(b) Retirement Plan. We also have generous paid time off, holidays, and additional perks, including employee-driven initiatives and professional development opportunities.

All applications should be submitted here.

To be considered, a cover letter and resume is required. In your cover letter, please include why you are interested in a role with us and an overview of your qualifications. We kindly request no phone calls, please.

This is a hybrid role with partial days onsite and partial days working remotely.

San Francisco General Hospital Foundation is an equal employment opportunity employer and we do not discriminate against individuals based on race, color, religious creed, national origin, ancestry, gender, gender identity, gender expression, transgender status, pregnancy, medical condition, genetic information, sexual orientation, age, AIDS/HIV status, height, weight, physical or mental disability, marital or domestic partner status, citizenship status, military or veteran status, or any other characteristic protected by law.

Also, pursuant to the San Francisco Fair Chance Ordinance, SFGHF will consider qualified applicants with arrest and conviction records.