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Marketing & Communications Coordinator

ABOUT SAN FRANCISCO GENERAL HOSPITAL FOUNDATION


San Francisco General Hospital Foundation (SFGHF) is a dynamic and growing nonprofit organization dedicated to promoting equity in healthcare for all at the Priscilla Chan and Mark Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG). Zuckerberg San Francisco General is the only provider of trauma (Level 1) and 24‐hour psychiatric emergency services for 1.5 million people in San Francisco and northern San Mateo counties.

 

A comprehensive medical center, Zuckerberg San Francisco General provides quality health care with compassion and respect to 100,000 inpatient and 500,000 outpatient visits per year, including some of San Francisco’s most vulnerable. In addition, Zuckerberg San Francisco General is one of the nation’s top tertiary academic medical centers conducting clinical training and research.

 

In 2016, Zuckerberg San Francisco General opened a new acute care hospital and the Foundation concluded a successful multi‐million‐dollar capital campaign. This candidate will be joining the Foundation at an exciting time as it continues to grow and advance public health in San Francisco. The Foundation and the Hospital both have racially diverse staffs—SFGHF’s staff is 66% non-white—and the Hospital serves a racially diverse population. At both SFGHF and ZSFG, Equity, Diversity, and Inclusion principles inform and guide our work and are built into our strategic plans. BIPOC candidates are warmly welcomed and strongly encouraged to apply.

 

POSITION SUMMARY:


FLSA Status: Non-Exempt

 

Reporting to the Communications Manager, the Marketing & Communications Coordinator supports the Foundation’s efforts to acquire, retain and steward donors. This role works closely with the Marketing and Communications team to execute communications via social media, email marketing, video, and web to maximize engagement and revenue generation. A key role in brainstorming activations, the Coordinator will support a broad set of activities across all channels at SFGHF.

ESSENTIAL DUTIES AND RESPONSIBILITIES:


  • Work closely with the Communications and Marketing team to plan and schedule a robust communications calendar for both social media and email.
  • Manage communication technologies including social media platforms, email deployment software, Raiser’s Edge database data exchange, Google Analytics, WordPress.
  • Report on digital communications metrics and performance to align with ROI objectives
  • Assist with the Foundation’s annual signature event, Hearts in SF, through marketing and communications strategies and campaign execution with the help of vendors, event committee members, and internal staff.
  • Manage vendor agency workflows, ensuring projects stay on schedule and on budget while meeting the needs of the internal team including scheduling content creation timelines, review of assets, and submitting invoices on completed contracts.

EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS, and ABILITIES:


  • Bachelor’s Degree in Marketing, Communications or related field is highly preferred
  • 1-3 year of marketing experience desired
  • Familiarity with email marketing platforms, social media platforms, and Raiser’s Edge
  • Ability to learn and implement new technologies
  • Experience tracking and reporting on overall campaign performance is a plus
  • Highly proficient in Microsoft Office applications
  • Strong written and verbal communication skills are mandatory
  • Excellent time management skills
  • Ability to work well with other department members
  • Strong attention to detail and proofreading skills
  • Work well in a fast-paced, team-oriented environment

COMPENSATION AND APPLICATION INFORMATION:


San Francisco General Hospital Foundation offers a competitive compensation package based upon experience, and benefits including medical, dental, and vision insurance as well as professional development opportunities, 403(b) retirement plan, life & AD&D insurance, commuter discounts, and vacation.

 

Please submit a resume and cover letter to jobs@sfghf.org with your first and last name and Marketing & Communications Coordinator in the subject line. Due to the high volume of applications, please refrain from telephone calls, visits, faxes, or emails (other than submissions) to the Foundation directly.

 

San Francisco General Hospital Foundation is committed to equal employment opportunity. We do not discriminate against individuals based on race, color, religious creed, national origin, ancestry, gender, gender identity, gender expression, transgender status, pregnancy, medical condition, genetic information, sexual orientation, age, AIDS/HIV status, height, weight, physical or mental disability, marital or domestic partner status, citizenship status, military or veteran status, or any other characteristic protected by law.

 

Pursuant to the San Francisco Fair Chance Ordinance, the San Francisco General Hospital Foundation will consider for employment qualified applicants with arrest and conviction records.